Reference

seri777 Privacy Policy: What We Collect and Why

The seri777 Privacy Policy sets out exactly what personal data we collect when you open an account, make a deposit via DANA or QRIS, or contact our support…

Account data kept secureDANA, OVO, GoPay, QRIS payment data protectedNo data sold to third partiesClear data-deletion processIndonesia-aware data handling
seri777 seri777 Privacy Policy: What We Collect and Why
REACH OUR PRIVACY TEAM

How to Contact Us About Your Data

If you want to access, correct or request deletion of your personal data, our support team is available 24 hours a day, 7 days a week. Reach out through any of the channels below and quote your registered phone number so we can locate your account record quickly. Data requests are handled within 5 business days. Players in Makassar and Denpasar can use the same channels — no regional restrictions apply.

Team online

Live Chat

Open the chat widget from any page on seri777.xyz and type 'privacy request'. Our agents are online around the clock to log your data query and confirm receipt within minutes.

Email Support

Send your full data request to our support email address. Include your registered phone number and the specific action you need — access, correction or deletion — and we will respond within 5 business days.

Ticket System

Log into your account, go to Account Settings, then select 'Submit a Request'. Choose the Privacy category and describe your query. You will receive a ticket reference number to track progress.

HOW WE HANDLE IT

Six Ways We Keep Your Data Secure

Data security at seri777 is built into account access, payment flow and storage — not added as an afterthought.

Encrypted account access

All account credentials are stored using one-way hashing. Your password is never held in plain text, and phone verification is required before any account access is granted to a new device.

Payment data isolation

DANA, OVO, GoPay and QRIS transaction data passes through encrypted channels and is stored separately from your profile data. We do not hold your full e-wallet credentials — only the transaction reference.

Cookie controls

We use session cookies to keep your lobby state active during your visit. Analytical cookies are opt-in only. You can review and clear all cookie settings from your browser at any time without losing your account.

Retention and deletion

Transaction records are held for the period required under applicable Indonesian regulations. Once that period ends, records are permanently deleted or anonymised. Retention periods depend on local law.

Third-party data sharing

We share only the minimum data required with payment processors like DANA and bank transfer partners such as BCA and Mandiri to complete your transaction. We do not sell or trade your personal information.

Policy update notices

Whenever we update this Privacy Policy, we post a notice on seri777.xyz and send a message to your registered contact. The revision date is shown at the top of the policy so you always know which version applies.

Privacy Policy FAQ for seri777

The questions below cover what real account holders ask about the seri777 Privacy Policy — from what data we collect at registration to how you can request a copy or deletion of your records.

We collect your name, phone number and email address for identity verification. We also log your device type and login location to flag unauthorised access attempts. No additional profiling data is collected at registration.

Yes. When you deposit or withdraw via DANA, QRIS, OVO or GoPay, we store only the transaction reference and amount — not your full e-wallet credentials. Bank transfer details via BCA or Mandiri follow the same limited-data approach.

Retention periods depend on local law. We hold transaction records for the duration required by applicable Indonesian regulations, after which they are permanently deleted or anonymised. You can ask us for your current retention period via live chat.

Yes. Submit a data access request through Account Settings under 'Submit a Request', or contact us via live chat quoting your registered phone number. We will compile and send your data summary within 5 business days.

Send a deletion request via our ticket system or email support with your registered phone number and the subject 'Data Deletion Request'. We will confirm receipt and complete the deletion within 5 business days, subject to any retention requirements under local law.

We share only the minimum data needed with payment processors such as DANA and bank partners such as BRI to complete transactions. We do not sell your personal information to advertisers or unrelated third parties under any circumstance.

We post a notice on seri777.xyz and send a message to your registered contact whenever the policy is updated. The revision date at the top of the policy always shows which version is currently in effect.